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Musical Minis Limited values its customers and respects their privacy.  Any information we collect about you is held with the utmost care and security in accordance with the UK’s Data Protection Act 1998 and The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, (the “Acts”).  This Privacy and Cookies Policy (the “Policy”) has been prepared to meet the requirements of the Acts and it relates to the collection, protection, disclosure and use of personal data belonging to individuals who visit (“our site”).

This Policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By providing your personal information to us, you agree that we may collect and use all personal information you supply to us in the ways described in this Policy. If you do not agree with the terms of this Policy, please do not provide your personal information to us.

Please read the following carefully to understand our views and practices regarding your personal data.


1.1        We may collect and process the following data about you:

1.1.1            Personal information that you may provide by filling in forms on our Site.  This includes personal information provided by you whenever you may request information from us.  We may also ask you for personal information when you report a problem with our site.

1.1.2            Correspondence, or a record of it if you should contact us.

1.1.3            Surveys that we use for research purposes, which we have asked you to complete, although you do not have to respond to them.

1.1.4            Details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise) and the resources that you access.


2.1        We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers.  This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

2.2        COOKIES. A “cookie” is a small electronic file that collects information when someone visits a website. A cookie can identify the pages that are being viewed, and this can assist us to select the pages that the viewer sees. Some cookies only exist whilst viewers are online, but “persistent” cookies – which are not session-based – remain on the viewer’s computer, so that he or she can be recognised as a previous visitor when he or she next visits our website. This allows us to collect information about a viewer’s browsing habits whilst on our site, and this can be useful in assisting us to monitor and improve our services.

2.3        We do not store sensitive information such as account numbers or passwords in “persistent” cookies, and cookies in themselves, do not contain enough information to identify you. You will only acquire a personal identity in relation to your browsing habits after you have formally provided us with your personal data for the purposes outlined in point 1 above.

2.4        GIF AND OTHER WEB TOOLS. In addition to using cookies, we might also use GIFs and other web tools to collect information about your browsing activities whilst on our site. In this respect the information that is provided is similar to the information supplied by cookies, and we use it for the same purposes.

2.5        Any information that we acquire about you using cookies, GIFs or other web tools is subject to the same restrictions and conditions as any other information we collect about you.

2.6        You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.  However, if you select this setting you may be unable to access certain parts of our site.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access our site.


3.1        Cookies set by our Site:

Cookies Purpose
Music This cookie stores your preference for whether the background music is played or not. It expires a week after the last time it was updated.

3.2        Cookies set by WordPress:

Cookies Purpose
PHPSESSID Used to identify a specific user session, and expires at the end of the session when you close your browser.  This cookie does not gather any information that could be used for marketing or remembering where you’ve been on the internet.

3.3        Cookies set by Google Analytics:

Cookies Purpose Further explanation
Google Analytics sets the following cookies: _utma, _utmb, _utmc, _utmz, or others within the range _utma to _utmz. Google Analytics is a web analytics service provided by Google Inc. By default, Google Analytics sets four cookies in order to evaluate your use of the Site, (including number of visits, duration of browsing and referring sites), and compile reports for us on activity on the Site.Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google state that they will not associate your IP address with any other data held by Google.For more information about the way Google Analytics uses these cookies please visit the following link:
These cookies collect information about how you use a website, for instance which pages you go to the most and if you get error messages from web pages. This information is aggregated and therefore anonymous. These cookies are only used to improve how a website works, by managing the performance and design of the Site.



4.1        You have the ability to accept or decline cookies by modifying the settings on your browser. For example, in Internet Explorer, you can go to Tools and then Internet Options, where there is the option to change your settings to disable cookies.  However, you may not be able to use all the interactive features of our Site if the cookies are disabled.

4.2        You also have the ability to delete cookies that have been installed in the cookie folder of your browser. To do this, you should search for “cookies” in your Help function for information on where to find your cookies folder.

4.3        Unless you have adjusted your browser settings so that it will refuse cookies, our Site will issue cookies on visiting and browsing.

4.4        To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On by clicking on the following link and following the instructions –


5.1        All personal information you provide to us is stored on our secure servers.

5.2        The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).  It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.  Such staff may be engaged in, among other things, the provision of support services.  By submitting your personal information, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

5.3        Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.


6.1        We use personal information held about you in the following ways:

6.1.1            To ensure that content from our site is presented in the most effective manner for you and for your computer.

6.1.2            To notify you about changes to information we place on our Site.

6.2        We may also use your personal data to provide you with information which may be of interest to you, and we may contact you about this by post or e-mail.

6.3        If you do not want us to use your personal data in this way, please email us at

6.4        Any information or statistics relating to our business that we disclose to others shall not identify you personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our site. This information, and any other general information about our users that we share with our franchisees will not disclose personal information about you.


7.1        We may disclose your personal information to third parties:

7.1.1            To prepare or send any communications to you, or to assist us in connection with any of our administrative or business functions, or in the delivery and/or provision of any of our services to you.

7.1.2            In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

7.1.3            If Musical Minis Limited, or substantially all of its assets, are acquired by a third party, in which case personal data held by it about those using its site will be one of the transferred assets.

7.1.4            If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Musical Minis Limited, our customers, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


We shall not sell your personal data to anyone else and, subject to the exceptions in clause 5 above, we shall not supply your personal data to anyone else so that they can use it for their own purposes.


9.1        You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you, before collecting your data, if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by emailing us at and we will remove your details from our database.

9.2        Our site may, from time to time, contain links to and from the websites of affiliates and other third parties.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


10.1    The Act gives you the right to access your personal data which we hold.  Your right of access can be exercised in accordance with the Act.  Any access request may be subject to a fee of £10 to meet our costs in providing you with details of your personal data which we hold.


11.1    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We recommend that you check this page regularly to ensure that you have read the most recent version and are happy with any changes.


12.1    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Musical Minis Limited, 80 Moss Lane, Pinner, Middlesex HA5 3AU or

This Policy was last revised on 20 May 2012.

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